Information We Collect

To provide a smooth shopping experience, we may collect certain information when you use our website or make a purchase.

This information may include:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Payment details processed through secure payment providers
• Order history and purchase details
• Device, browser, and website usage information

We collect only information reasonably necessary to operate our store and serve customers effectively.

How We Use Your Information

Your information may be used for legitimate business purposes such as:

• Processing and fulfilling orders
• Providing shipping and tracking updates
• Communicating regarding purchases or support requests
• Preventing fraud or unauthorized transactions
• Improving website functionality and customer experience
• Managing returns, refunds, or order issues
• Sending service-related notifications

We use personal information responsibly and only when necessary for operating our services.

Payment Information

Payment transactions are processed through secure third-party payment providers. We do not store complete payment card details on our servers.

Payment providers may process your information according to their own privacy and security practices.

Shipping & Order Fulfillment

To deliver your order, we may share necessary shipping details such as your name, address, and contact information with shipping carriers or logistics providers.

This information is used only for delivery-related purposes.

Website Usage Data

When you visit our website, certain technical data may be collected automatically. This may include IP address, browser type, operating system, referring pages, device type, and browsing activity.

This information helps us analyze traffic, improve performance, and enhance user experience.

Cookies & Similar Technologies

Our website may use cookies or similar technologies to improve browsing convenience, remember preferences, maintain cart functionality, and understand website performance.

You may adjust browser settings to block or remove cookies. Some website features may function differently if cookies are disabled.

Marketing Communications

If you choose to subscribe to promotional emails or updates, we may send information about products, offers, or store news.

You may unsubscribe from marketing messages at any time using the unsubscribe option in the communication or by contacting us directly.

How We Share Information

We do not sell your personal information.

We may share limited information only when necessary with trusted service providers such as:

• Payment processors
• Shipping carriers
• Website hosting or technical service providers
• Fraud prevention or security providers
• Professional advisors when legally appropriate

These parties receive only information reasonably required to perform their services.

Data Security

We use commercially reasonable measures to help protect personal information from unauthorized access, misuse, disclosure, or loss.

While no system can guarantee absolute security, we continuously work to maintain responsible safeguards.

Data Retention

We retain information only as long as reasonably necessary for business operations, recordkeeping, legal compliance, dispute resolution, or customer service purposes.

When information is no longer required, it may be securely deleted or anonymized where appropriate.

Your Choices & Rights

Depending on applicable laws, you may have rights regarding your personal information, including the ability to:

• Request access to certain personal information
• Request corrections to inaccurate details
• Request deletion where appropriate
• Opt out of marketing communications
• Ask questions about data practices

To submit a privacy-related request, please contact us using the information below.

Children’s Privacy

Our products are designed for children, but our website and purchasing services are intended for use by adults or authorized guardians making purchases.

We do not knowingly collect personal information directly from children without appropriate consent where required.

Third-Party Links

Our website may contain links or integrations involving third-party services. We are not responsible for the privacy practices of independent third-party websites or platforms.

We encourage users to review the privacy terms of any external services they choose to use.

Policy Updates

We may update this Privacy Policy from time to time to reflect business, legal, or operational changes.

Any updated version becomes effective once posted on our website.

Store Information

Store Name: Cruzpe

Address: 15119 Newfield Bridge Ln, Sugar Land, TX 77498, United States

Email: support@cruzpe.com

Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday

Website: cruzpe.com

Final Note

We value your trust and are committed to handling your information responsibly. Cruzpe aims to provide a secure, respectful, and transparent shopping experience for every customer.